Shipping Rates and Policies

Fall Dahlia Sale - Fall SHIPPING

November 2 @ 8pm EST. Subscribers will have access at 7pm EST.

Shipping is $20 FLAT RATE no matter the number of tubers.

However, FREE COMBINED SHIPPING is available after first order using code SHIPJOY.

  • Orders will ship via USPS Priority by the end of November.

Buyers are assuming full responsibility for weather and shipping by ordering dahlia tubers. Heat packs are available for purchase. 

This fall sale is for the dahlia varieties worth setting an alarm for—the special, harder-to-find ones you’ll want growing in your garden next season (and taking cuttings from early!).

This is a curated fall release. Our much larger Spring Sale will feature 300+ varieties.

Please note: Fall-shipped tubers are recommended for experienced growers only. Tubers will arrive this fall, and buyers are responsible for proper winter storage until planting time.

All varieties will appear as “Sold Out” until the sale officially opens.

Sanitation Practices

We take flower health seriously! To keep our blooms at their best, we remove any plants that show signs of disease (even though it breaks our hearts). For the same reason, only our team handles the cutting—no u-pick. While we cannot guarantee virus-free plants, we do our very best to keep our flowers healthy, fresh, and beautiful.

Shipping

Shipping is the financial responsibility of the buyer and must be paid prior to shipment. Orders are tracked, and tracking information will be sent to the email provided. If no email is given, we cannot provide tracking updates, and the buyer assumes responsibility for the package.

Standard delivery is 3–4 business days, but please be mindful of shipping times in colder climates. Once your package is with the carrier, we are not responsible for lost, damaged, or delayed shipments.

We kindly ask that customers check with household members, pets, or neighbors before reporting a “missing” package. Our team works hard to carefully prepare each order, and we rely on the shipping carriers to deliver safely.

Order Cancellation

Cancellations can only be made in severe circumstances—for example, if there’s a true emergency like a house fire (proof will be required). We’re unable to cancel orders for reasons like overspending.

Please note: a 20% restocking fee will be applied to any refund.

Changes to Existing Orders

We’re unable to make changes to orders once they are placed. Adjusting orders can lead to mistakes with availability, pricing, and shipping. We appreciate your understanding!

When You Receive Your Tubers

  • Check promptly: Inspect your tubers the day they arrive and email us within 48 hours if there’s any issue. Photos and/or videos are required.
  • Open right away: Tubers hold moisture—remove them from the box immediately to prevent drying or rot.
  • Planting tips: Some varieties take longer to sprout. Patience is key!
  • Issues & replacements: Email us politely with photos or a video. We’ll work with you to replace or refund if needed. Blind tubers usually just need time to wake up. A rotted tuber in the ground is not cause for replacement or refund. While we try very hard to keep the tubers labeled correctly, mistakes happen. If a tuber has been mislabeled, email us with pictures. We will provide either a replacement or credit toward the next season. 
  • Unavailable items: If a tuber can’t be shipped due to unforeseen circumstances, we will refund the price of the tuber.